Refund Policy

Thank you for purchasing from SAJUSO, operated by Oksu. Due to the nature of our digital products, all sales are final. We do not offer refunds or exchanges for completed digital readings.

Our products are digital reports and analyses generated instantly upon purchase. Once a reading is generated and delivered, it cannot be returned, as the service has been fully rendered at the time of delivery.

In the rare event that a technical error prevents you from receiving your purchased reading (e.g., payment processed but report not delivered, or a system error resulting in an incomplete report), we will work with you to resolve the issue. This may include:

• Re-generating your report at no additional cost
• Issuing a full refund if the issue cannot be resolved

If you experience a technical issue with your purchase, please contact us within 7 days of purchase at:

Email: studio.oksu@gmail.com

Please include the following information:

• Your PayPal transaction ID or receipt
• A description of the issue
• Any screenshots or error messages (if applicable)

We will respond to all support requests within 48 hours. Our team will review your case and provide a resolution as quickly as possible.

For any questions about this Refund Policy, please contact us at:

Oksu
Email: studio.oksu@gmail.com
Suite 401, 4F, 201 Sucheong-ro, Osan-si, Gyeonggi-do, South Korea